{"id":9892,"date":"2023-01-27T00:00:25","date_gmt":"2023-01-26T22:00:25","guid":{"rendered":"https:\/\/macramelfin.com\/?page_id=9892"},"modified":"2024-05-10T15:04:06","modified_gmt":"2024-05-10T12:04:06","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/macramelfin.com\/astro\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t
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Return Policy.<\/b><\/span><\/h2>

I gladly accept returns at the following occasions:<\/span><\/p>

  1. \u00a0Your product arrived broken.<\/span><\/li>
  2. I sent you something different from what you ordered.<\/span><\/li><\/ol>

    In both occasions you have 5 days after receiving your item to request a return.<\/span><\/p>

    To accept the return, your item must be in the same condition that you received it, unused and in its original packaging.<\/span><\/p>

    To initiate return procedures, please contact me at info@macramelfin.com<\/a><\/span><\/span><\/span>\u00a0.<\/span><\/span><\/p>

    If your return is accepted, I\u2019ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.<\/span><\/p>

    You can always contact me for any return question at info@macramelfin.com<\/a><\/span><\/span><\/span>\u00a0.<\/span><\/span><\/p>

    Exceptions \/ non-returnable items<\/b><\/span><\/p>

    Certain types of items cannot be returned, like custom products (such as special orders, personalized items, products on sale). Please get in touch if you have questions or concerns about your specific item.<\/span><\/p>

    Exchanges<\/i><\/b><\/span><\/p>

    Exchanges are accepted with extra costs (transportation, product price difference) burdening the customer. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a new purchase for the new item.<\/span><\/p>

    European Union 14 day cooling off period<\/b><\/span><\/p>

    Nevertheless, if the product is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/span><\/p>

    Refund<\/b><\/span><\/p>

    I will notify you once I\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method within 10 business days. Please have in mind that it may take some time for your bank or credit card company to process and post the refund too.<\/span><\/p>

    If more than 12 business days have passed since I\u2019ve approved your return, please contact me at info@macramelfin.com<\/a><\/span><\/span><\/span>\u00a0.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Return Policy. I gladly accept returns at the following occasions: \u00a0Your product arrived broken. I sent you something different from<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cybocfi_hide_featured_image":"","footnotes":""},"class_list":["post-9892","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn Policy - Macramelfin<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - Macramelfin\" \/>\n<meta property=\"og:description\" content=\"Return Policy. I gladly accept returns at the following occasions: \u00a0Your product arrived broken. 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